Our Commitment: eae77 treats your personal information with the utmost care. In this Privacy Policy, we are fully transparent about how your data is handled.
1 Introduction & Scope
Eae77 (referred to herein as "we", "the platform", or "eae77") is an international online gaming and entertainment service provider. This Privacy Policy explains how eae77 collects, uses, and protects your personal information.
By using our website, creating an account, or using any of our services, you are agreeing to this Privacy Policy. This policy applies to all eae77 products and services, including the website, mobile app, and all digital channels.
Eae77's Privacy Policy is designed with Bangladesh users in mind. We believe transparency and trustworthiness are the foundation of a lasting relationship. That is why this policy is written in plain language with no hidden terms or vague clauses.
2 What Data We Collect
Eae77 collects certain personal information that is necessary to provide its services. Data is collected in three main ways: directly from you, automatically while you use the platform, and through third parties such as payment processors.
| Data Types |
What Is Included |
When It Is Collected |
| Identity Information |
Name, date of birth, national ID number |
During Registration & KYC Verification |
| Contact Information |
Mobile number, email address |
At the time of account creation |
| Financial Information |
Mobile banking number, transaction history |
During Deposits & Withdrawals |
| Device Information |
IP address, browser type, device model |
Automatically While Using the Platform |
| Gaming Information |
Bet history, game activity, win/loss records |
During gameplay |
| Location Information |
Approximate location (IP-based) |
Automatically at Login |
eae77 only collects information that is strictly necessary to provide its services. We never request excessive or irrelevant data.
3 How Your Data Is Used
Eae77 uses your personal data only for specific, defined purposes. No information is processed unnecessarily. The primary purposes for data use are outlined below.
- Account Management: Your identity and contact information are used to create, verify, and manage your account.
- Financial Transactions: Financial information is used to process deposits and withdrawals and to prevent fraud.
- Customer Support: Our support team may access your information to resolve issues and assist with your inquiries.
- Security & Fraud Prevention: Device and IP information is used to detect suspicious activity and keep your account secure.
- Responsible Gaming: Gaming behavior is analyzed to identify problematic patterns and provide appropriate support where needed.
- Promotional Communications: With your consent, we may send you SMS messages or notifications about promotions and offers.
- Legal Obligations: Data is processed to meet regulatory requirements and comply with legal obligations.
- Service Improvement: Anonymised data is used to analyse user experience and improve the platform and games.
eae77 never sells your data to third parties for marketing purposes.
4 Data Sharing & Disclosure
Eae77 takes your privacy seriously. We never sell your personal data to advertisers or third parties. However, information may be shared in limited circumstances.
- Payment Processors: Only the minimum necessary information is shared to process transactions via Mobile Banking, Nagad, and Rocket.
- KYC Verification Provider: Documents may be shared with approved third parties for identity verification purposes.
- Technology Partners: Infrastructure providers supporting platform operations may access limited data — they are bound by strict confidentiality agreements.
- Legal Grounds: We may be required to disclose information pursuant to a court order, government directive, or a lawful request from a law enforcement authority.
- Business Transfers: In the event of a company merger or acquisition, data may be transferred, but the new entity will be bound by this Privacy Policy.
Outside of the circumstances described above, eae77 never shares your data. Any sharing is limited strictly to the minimum information necessary.
5 Cookies & Tracking Technologies
Eae77 uses cookies and similar technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security. They cannot be disabled.
- Performance Cookies: These cookies are used to remember your preferences, such as language and theme settings.
- Analytics Cookies: Anonymous data is collected to understand which sections of the site are used most.
- Cookie Controls: You can delete or block cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.
6 Data Protection Measures
Eae77 uses industry-standard security technology to keep your data safe. Our security measures are layered so that even if one layer fails, your information remains protected.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Encrypted Storage: Stored data is kept in encrypted form and is never saved in raw format.
- Firewall & DDoS Protection: Servers are protected by enterprise-grade firewalls and DDoS mitigation.
- Access Controls: Only authorized personnel have access to specific data, and all access is logged.
- Regular Security Audits: Regular system audits are conducted by third-party security specialists.
- Two-Factor Verification: If a suspicious login is detected, additional verification steps are triggered.
Please note that no online platform can guarantee 100% security on the internet. It is your responsibility to keep your password safe and report any suspicious activity immediately.
7 Data Retention Period
Eae77 retains your data only for as long as necessary. Once that purpose is fulfilled, the data is securely deleted or anonymized.
- Account Information: Retained for as long as the account is active and for 5 years after closure, in accordance with legal obligations.
- Transaction Records: Financial transaction records are retained for a minimum of 5 years.
- Gaming Log: Game session logs are retained for up to 3 years.
- Support Contact: Customer support conversations are stored for up to 2 years.
- Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies are automatically removed after a maximum of 1 year.
8 Your Privacy Rights
As an eae77 user, you have a number of rights over your own data. We respect these rights and are here to help you exercise them.
Right to Access Data
You may request to see what information we hold about you.
Right to Rectification
You can contact support to correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless we are required to retain it under a legal obligation.
Right to Restrict Processing
You may request that the use of your data be restricted to specific purposes.
Right to Data Portability
You may request a copy of your data in a commonly used, portable format.
Right to Opt Out of Marketing
You can opt out of promotional communications at any time.
To exercise any of the rights listed above, please contact the eae77 support team. We typically respond within 30 days.
9 Protection of Minors
Eae77 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process personal information from minors.
- Age is verified at registration; users under 18 are not permitted to create an account.
- If any data belonging to a minor has been collected, it will be deleted upon request from a parent or guardian.
- If an account belonging to a minor is identified, it is immediately suspended and the associated data is deleted.
If you suspect a minor is using eae77, please contact our support team. We will take prompt action.
10 Privacy Policy Update
Eae77 may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through a platform notification.
- The "Last Updated" date at the top of the policy is always kept current.
- Continued use of the platform after an update is made constitutes acceptance of the revised policy.
- Previous versions of the policy are available upon request through the support team.
- Users will be notified at least 7 days in advance of any major changes.